Privacy Policy

1. Who we are

Pradnya Enterprises ("we", "us", "our") is a Mumbai-based Manufacturer, Trader, Service Provider and Supplier of packaging and industrial machinery, operating the website pradnyaenterprises.in. This policy explains what information we collect from visitors to our site, how we use it, and the choices you have.

2. Information we collect

We collect information in two ways:

• Information you provide directly — when you fill out our "Request a Quote" enquiry form, we collect your name, company name (optional), phone number, email address, the machine you're interested in, and any message you include.
• Information collected automatically — like most websites, we use tools such as the Meta Pixel (Facebook/Instagram) to understand how visitors use our site, which pages are viewed, and which actions are taken (for example, submitting an enquiry). This may include your IP address, browser type, device information, and general location, collected automatically as you browse.

3. How we use your information

• To respond to your enquiry and provide quotes, product information, or support you've requested.
• To contact you by phone, email, or WhatsApp regarding your enquiry.
• To understand which of our products and pages visitors are interested in, so we can improve our website and offerings.
• To measure and improve the performance of our advertising, including ads run through Meta (Facebook/Instagram), by understanding which visitors take actions like submitting an enquiry.

4. Sharing your information

We do not sell your personal information. We may share limited information with:

• Meta Platforms, Inc. (Facebook/Instagram) — through the Meta Pixel, which helps us measure ad performance and show relevant ads to people who've interacted with our site. Meta's use of this data is governed by their own Privacy Policy.
• Service providers who help us operate our website, hosting, and enquiry-handling systems, strictly to help us provide our services to you.
• When required by law, or to protect our legal rights.

5. Cookies

Our website may use cookies and similar technologies (including those set by the Meta Pixel) to recognize your browser, remember preferences, and measure site activity. You can control or disable cookies through your browser settings at any time, though some site features may not work as intended if you do.

6. Data retention

We retain enquiry information for as long as necessary to respond to your request and maintain business records, typically for the duration of our business relationship and a reasonable period afterward for record-keeping purposes.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent changes.

8. Contact us

If you have questions about this Privacy Policy or how we handle your information, reach out to us: